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Consumers mobile apps users love to use

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Consumers mobile apps users love to use

Deleting your app account

We’re sorry to see you go. If you need to delete your account from any of the apps developed by Softwhale, follow the steps below. These instructions apply to both Softwhale-owned apps and client-branded apps built by our team.

  1. Delete Your Account via the App

Step-by-step:

  1. Open the App

    • Launch the app you wish to delete your account from.

  2. Access Account Settings

    • Tap on your profile icon or the menu (typically at the top-right corner).

    • Navigate to Settings or Account Settings.

  3. Find the Delete Account Option

    • Scroll to the section typically labeled “Danger Zone”.

    • Tap on “Delete My Account”.

  4. Confirm Deletion

    • To confirm, tap “Delete Account”.

  5. Final Confirmation

    • A message will confirm the deletion.

    • After this step, your account and all related data will be permanently removed.

  1. Delete Your Account via Email

If you prefer to request account deletion manually, follow these steps:

  1. Compose an Email

    • Open your email client and write a new email.

  2. Send the Request

    • To: [hello@softwhale.be]

    • Subject: Request to Delete Account

    • Body: Include your username, the email linked to your account, and a brief message requesting deletion.

  3. Send the Email

    • Once ready, send your request. You’ll receive a confirmation within a few business days.

  1. Important Notes

Permanent Action: Deleting your account will permanently erase all your data. This cannot be undone.

Subscription Plans: If you have an active subscription through the App Store or Google Play, make sure to cancel it before requesting deletion to avoid future charges